Man, that story hits home. Having someone lay it out like that, same mark on all three parts, is the kind of thing that keeps you up at night. Mine was a worn chuck jaw that had a tiny burr on it, took me two weeks of chasing my tail on a rough bore before I found it. I had swapped inserts, changed coolant, everything but the obvious thing right in front of my face. Good on that tool room guy for taking the time to show you instead of just handing you a lecture. That kind of help is worth its weight in gold.

11 days and 7 of them on a paperwork typo is annoying for sure, but is it really that serious? You still got the truck moved and nobody wrecked anything. As for a broker who double checks the pickup info, good luck, most of them barely read the forms the first time. Paying more won't fix a dispatcher who gets the gate code wrong four calls in a row either. Honestly the lesson here might be to get the bill of lading right on your end before it ever hits their desk.