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12h ago
inA lady in my chair last fall asked for a 'simple cleanse' and then started crying
Wow. I used to think it was all about the service. Just get the job done. That story changes everything. It's about being human first.
19h ago
inJust found my 100th different milk bottle cap in the old coffee can under my workbench.
Actually the cardboard ones are bottle caps too, they just went on milk bottles. The metal ones are for sodas and beer. So both are bottle caps, but only one kind gets called milk caps.
1d ago
inMy project engineer insisted we use a free app for daily photo logs instead of our usual software, and it saved us a 2-hour delay on a foundation pour in Charlotte.
Our old paper checklists in Dallas never had battery issues or needed IT support when we really needed them.
2d ago
inJust realized I was wrong about using floral foam for every arrangement
Oh man, the foam is such a crutch. Switched to chicken wire and reusable frogs for almost everything now. Flowers get water way better, and you aren't sending that nasty green stuff to the landfill. Took some practice to get the structure right, but totally worth it.
3d ago
inHad a close call with my comms line during a bridge inspection in Tampa
Yeah, that line about the pressure change finding a tiny crack is what got me. I used to be the guy who just did a quick function check on land and called it good. Hearing about a real failure that started from something you couldn't even see dry changed my whole routine. Now the bucket is non-negotiable for me too. It's a few extra minutes that just makes sense.