Yeah, @the_rowan is spot on here. I've had customers panic over a dented fender, asking if we need to shut down the high-voltage system, when it's just cosmetic. I mean, do they think we're rewiring the car for a paint job? Our shop always walks them through the steps: body techs handle the metalwork, and only certified EV specialists touch anything near the battery. That clarity really cuts down on the frantic questions, doesn't it? It's all about setting those expectations early.