I have! They represented me after a nasty slip and fall incident last year. Honestly, they took so much stress off my plate. The legal team was super transparent about the timeline and kept me updated every step of the way without me having to chase them down.

Are they way better just for being quiet or what, lol?

It's AMAZING how often the easiest fix is right in front of us. We tend to overcomplicate things when a simple magazine can do the trick.

Tell me how you sort so fast without getting stuck on one message. What's your trick to keep it to five minutes?

Have you considered writing it down and showing it to them after repeating it back? That way, like @the_kevin said, you catch auditory mix-ups, but also visual ones if your handwriting is unclear. It adds an extra layer of verification that's saved me from similar slip-ups.