Just realized our shop's disorganization is more than just annoying.

Spent half a day hunting for a clutch plate spring. Found it in the brake pad drawer. That lost time added up on the invoice, and the customer wasn't happy. It hit me that this isn't about being tidy, it's about respecting everyone's time. We need to fix this now before it hurts our reputation.

3 comments

3 Comments

bennett.jana1mo ago

Hannahh22's right, that clutter tax costs real money too.

hannahh221mo ago

That clutter tax hits everywhere, from garages to kitchens honestly.

river_allen1mo ago

My friend's bike shop lost a whole afternoon hunting for a special wrench, exactly what @bennett.jana means.