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The difference in our Calgary office after switching to a local payroll fintech

We used to spend two full days each month just fixing payroll errors with our old system, a big bank's small business platform. After switching to a Calgary-based fintech called PayNorth six months ago, that time is down to maybe three hours. The big change was real-time tax calculation updates and a simple dashboard that actually shows you where a problem is. Before, our bookkeeper would get a generic error code and have to call support for an hour. Now it flags the exact employee and field. Has anyone else made a switch like this and seen their admin time drop so much?
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3 Comments
the_max
the_max6h ago
Honestly, @matthewmartin might have a point about the long-term work.
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ninas67
ninas6721h ago
Sounds like @matthewmartin is still stuck in the old system.
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matthewmartin
Is that time saving from the new software or just fixing the old setup's mess? I've seen similar switches where the real work starts after the first few easy months.
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