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The vendor in Atlanta who proved my automation tool wrong

So I was at MarketFIRST Expo in Atlanta back in March, and this vendor showed me their manual outreach process beating our automated sequences. We paid $300 a month for this tool that was supposed to save time, but their spreadsheet method got 3x more replies. Now I'm torn between trusting the data or sticking with what scales, has anyone else hit this wall where the fancy software just doesn't beat the grind?
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the_grace
the_grace22d ago
Gotta wonder if one vendor's spreadsheet is really making you doubt your whole system, sounds kinda dramatic.
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