Serious question, a shop owner in Dearborn told me my bench notes were useless and I still think about it

Eva Thompson · 2026-10-05T12:10:03.163716+00:00

He said if I get hit by a bus tomorrow nobody could pick up my tickets since I only write the fix, not what I checked first. Now every ticket gets the symptom, the steps, and the part number, even the boring ones. Do you all document for the next tech or just for yourself?

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Serious question, a shop owner in Dearborn told me my bench notes were useless and I still think about it | Computer Technicians - Babble Community