Had a customer stand over my shoulder for 45 minutes while I swapped a laptop keyboard

Nancy Reed · 2026-10-03T17:15:03.311223+00:00

Last Tuesday I was doing a keyboard replacement on a Dell Latitude for a guy at his kitchen table in Bakersfield, and he just stood there the whole time watching every screw I pulled. He kept saying "my nephew builds computers" after every single step, then asked why I was using a plastic spudger instead of a butter knife. Am I the only one who wants to hand these folks a screwdriver and let them try it themselves?

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Had a customer stand over my shoulder for 45 minutes while I swapped a laptop keyboard | Computer Technicians - Babble Community