I finally got burned by a fintech startup's fine print

I signed up with this Canadian payments startup called PayCircle back in March because they promised 1.5% processing fees. After 4 months and about $12k in transactions, I noticed my actual fees were more like 2.8%. Turned out there was a monthly minimum I missed and extra charges for chargebacks they didn't make obvious. Anyone else run into hidden fees with these newer fintech companies?

3 comments

3 Comments

nancycooper23d ago

Laughing but also crying for you (the good kind of laughing, not the mean kind). I swear these startups hide fees like my kids hide vegetables in their napkins.

ryantorres23d ago

Girl tell me about it. @nancycooper I started screenshotting every screen during signup just to catch those surprise costs before they hit my card. It helped a ton because then I could compare the final price with what they advertised first.

adamr1422d ago

Man that's actually genius, I wish I'd thought of that sooner. Got burned last month by some subscription adding a "service fee" on the confirmation page that wasn't listed anywhere during the signup flow.