Had a tough call on a lens repair this week

A customer brought in a camera with a cracked lens element and wanted a cheap, generic replacement to save cash. I knew it would likely fail soon and hurt the camera's performance. I told them the truth and offered to find the right part, even if it took more time. They agreed, and I got the proper part in today, which felt like a small win for doing honest work. Have you ever had to choose between a fast fix and a good repair?

2 comments

2 Comments

claire_gibson21h ago

Though honestly, generics can work fine sometimes lol.

willowh2021h ago

That "small win for doing honest work" really hits home because it's so true in repair jobs! I get what @claire_gibson says about generics sometimes working, but your way saves a lot of trouble down the line. Choosing the good repair over the fast one is always worth it.