That one customer who watched me buff for an hour

Had a guy come in last year with a 98 Civic he'd had since high school. Wanted me to wet sand and buff a single scratch on the quarter panel. He stood there the whole time, maybe 50 minutes, just watching. Didn't say a word, just watched. When I finished he said 'that's the most satisfying thing I've seen since my kids were born.' Paid cash and left. Anyone else get customers who are just weirdly into the process?

3 comments

3 Comments

the_thea1mo ago

Wait, he watched you wet sand for almost an hour and didn't say anything until the end? That's kind of intense.

drewgonzalez1mo ago

Oh man, I had this older guy come in with a 2003 Ford Ranger that was COVERED in pinstriping from driving through a car wash with a stuck brush. He asked me to do just ONE panel to see if it would even help. I spent like 45 minutes on the passenger door wet sanding and buffing. He stood right behind me the whole time breathing heavy. When I finished he goes "that's like watching a tattoo artist fix a mistake." Then he paid for the whole job all at once. Some people just really dig the process I guess.

the_spencer1mo ago

Wait @drewgonzalez, the guy was BREATHING HEAVY behind you the whole time? Dude I would've cracked. That's like a whole different level of intense. I had a lady once watch me stitch a rip in a leather chair for like two hours and she kept sighing really loud every time I messed up a stitch. But heavy breathing? That's serial killer behavior right there. I would've had to ask if he needed a glass of water or something just to break the tension.