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A customer in Denver insisted I could buff out a quarter panel that was clearly creased
He kept pointing at the dent and saying 'just hit it with the buffer, it'll pop right out' like I was using magic. Honestly, I had to pull the interior panel and show him the folded metal from the inside before he believed me. Anyone else get customers who think bodywork is just polishing?
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smith.anna7mo ago
Maybe my buffer just needs more confidence, idk.
4
clairen857mo ago
Tell customers that buffing only works on surface scratches, not dents. Faith_king is right, a magic buffer would be great but it's not real! Some people just don't get how body panels actually work until they see the damage inside.
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