My client from three years ago just came back with skin that looks better than ever, but she's doing the opposite of what I told her.
So, this client, let's call her Sarah, came to me in Chicago three years ago for persistent adult acne. I put her on a solid routine with a salicylic acid cleanser, a gentle retinol, and a good moisturizer. She stuck with it for a few months and her skin cleared up, then she moved away. Last week, she walks into my studio for a visit. Her skin is glowing, no active breakouts, just really healthy. I asked what she's using now, and she said she ditched the actives completely about a year ago. She only uses a cream cleanser, a basic hyaluronic acid serum, and a thick moisturizer, plus she gets a facial massage from a different place every month. I mean, I'm happy for her, but it goes against everything I was taught about treating acne-prone skin. It makes me wonder if sometimes we push actives too hard when maybe the skin just needs a break and some serious hydration. Has anyone else had a client succeed with a super simple, non-active approach after years of more aggressive treatment?