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New panel install in Boise went fine, then the client's 15 year old keypad fried 2 days later and now they say I did it
Did a full panel swap on a house off Glenwood in Boise 3 weeks back and everything tested clean, zones, communicator, battery, all of it. Got a call 2 days later saying the upstairs keypad was dead and the homeowner is convinced I killed it even though that thing was already 15 years old and the backlight had been flickering when I got there. Do you eat the cost of a new keypad just to keep the peace, or do you stand your ground and explain that old gear dies on its own schedule?
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tylerj2217d ago
Man that Glenwood keypad was already on its way out, tough spot to be in.
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