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Last month I finally ditched the box dye in my chair
Three years ago I started letting clients bring in their own drugstore color when they were on a budget. Last month one of those regulars came in with hair that was nearly black at the roots and orange at the ends, totally fried. I spent 2 hours doing a color remover and toner just to get her back to a normal brown. I used to think any color was better than no color, but now I just tell people straight up that I wont mix box dye with my work. Has anyone else had to fix a bad at home color job that took way longer than a regular appointment?
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the_amy1mo ago
That client probably spent like 15 bucks on box dye and then dropped 200 plus on the fix, so the "budget" thing never really added up. I had a lady once who used three different boxes in one month and her hair literally snapped off at the crown when I touched it with a comb. Two hours is actually fast for a color removal gone wrong, some of those take me half a day and multiple sessions. The drugstore stuff has metallic salts in a lot of formulas and those can react real bad with professional lightener, like melt your hair off bad. So yeah, I stopped letting people bring their own color too, its just not worth wrecking my name when it goes sideways. You did the right thing drawing that line, protecting your work matters more than one cheap appointment.
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