Serious question, how many of you are seeing customers bring in 8 to 10 year old machines asking for a tune up instead of a new one?

Thea Hernandez · 2026-10-27T06:10:04.248148+00:00

I noticed this shift around March here in my shop outside of Rochester, where about 6 out of 10 tickets are people wanting their old towers cleaned and sped up rather than replaced. My guess is money is tight and Win 10 end of support is making folks nervous, so they figure a $120 cleanup beats a $700 new box. Curious if the rest of you are getting the same wave or if it is just my area.

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Serious question, how many of you are seeing customers bring in 8 to 10 year old machines asking for a tune up instead of a new one? | Computer Technicians - Babble Community