Transporter dropped my Civic in the wrong city and wants me to pay for the tow
Booked a open carrier run from Phoenix to Denver back in March and the driver called me from Pueblo saying his rig broke down. He said he would get it the rest of the way in a day or two, then went quiet for a week. Turns out he handed my car off to another guy I never heard of, and that guy left it at a truck stop 110 miles south of me. Now the broker says the tow is on me since the final drop was "outside the agreed radius." Has anyone dealt with a handoff like this, and did the broker or the carrier end up covering it?
My uncle shipped a motorcycle from Ohio to Florida a few years back and the driver subbed it out to some guy in a pickup with a flatbed trailer. Bike showed up two weeks late with a cracked mirror and the broker just pointed at the fine print about third party carriers. He ended up eating the repair cost because the contract said the broker only books the load, they don't run the trucks. What did your original contract say about who is actually responsible once the driver hands it off?